Troubleshooting MacOS

How do I remove a plaso installation

If you installed plaso via the installer script in the .dmg, the Mac OS X package manager can be used to remove a plaso installation. For more information about using the Mac OS X package manager see:

• http://superuser.com/questions/36567/how-do-i-uninstall-any-apple-pkg-package-file

pyparsing errors

Mac OS-X bundles its own version of pyparsing that is older than the version required by Plaso. Fix this by using the special wrapper scripts (log2timeline.sh, et. al.), or if you don’t want to do that, manipulate PYTHONPATH so that the newer version is loaded. This is detailed on the Mac OS-X development page: Development-release-Mac-OS-X

ImportError: cannot import name dependencies

There can be numerous reasons for imports to fail on Mac OS X here we describe some of the more common ones encountered:

• clashing versions; you have multiple clashing versions installed on your system check the Python site-packages paths such as: /Library/Python/2.7/site-packages/, /usr/local/lib/python2.7/site-packages/.
• you used pip without virtualenv and have messed up your site-packages

You used pip without virtualenv and have messed up your site-packages

The use of pip without virtualenv on Mac OS X is strongly discouraged, unless you are very familiar with these tools. You might have already messed up your site-packages beyond a state of a timely repair.